Privacy Policy
The Prince Enterprises • Effective Date: June, 2026 • Last Updated: 2026
The Prince Enterprises ("we", "our", "us") is committed to protecting your personal data in accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act). This Privacy Policy explains what information we collect when you visit theprinceenterprises.in, how we use it – including through advertising tools like the Meta Pixel – and your rights as a user.
By using our website or submitting any enquiry form, you consent to the practices described in this policy.
1. Information We Collect
We collect two types of information:
A. Information you provide voluntarily through our contact forms, WhatsApp, or phone calls:
Your full name
Your phone number
Your product or service requirements as shared by you
Your approximate location (only if you choose to share it for delivery purposes)
B. Information collected automatically when you visit our website:
Pages visited, time spent, and actions taken on the website (via cookies and the Meta Pixel)
Device type, browser type, and approximate geographic location derived from your IP address
Referral source – how you arrived at our website (e.g. via a Facebook or Instagram ad)
We do not collect any financial information, payment details, or sensitive personal data through this website.
2. Cookies & the Meta Pixel
This website uses Meta Pixel (also known as the Facebook Pixel), a tracking tool provided by Meta Platforms Inc. The Pixel uses cookies – small data files stored on your browser – to track your behaviour on our website.
The Meta Pixel is used for the following purposes:
Ad performance measurement – to understand how many people who saw our facebook or Instagram ads went on to visit our website or submit an enquiry
Retargeting – to show our ads on facebook and Instagram to people who have previously visited our website, so we can remind them of our products and services
Audience building – to create and target audiences of people with similar interests and behaviours to our existing visitors
The data collected by the Meta Pixel is processed by Meta in accordance with meta's own Data Policy, available at facebook.com/privacy/policy. We do not have direct access to individual-level data collected bt the Pixel – we only receive aggregated, anonymised reporting.
You can opt out of Meta's use of your data for personalised advertising by visiting our facebook Ad Preferences at facebook.com/adpreferences or by adjusting your browser's cookie settings.
3. How We Use Your Information
The information you provide voluntarily is used solely for:
Responding to your product enquiry or callback request
Providing you with a price estimate or product availability information
Coordinating delivery within our service area (upto 10km from our store)
Improving our services and website experience
Information collected automatically through the Meta Pixel is used solely for advertising measurement, retargeting, and improving the relevance of our ads shown on Meta platforms (Facebook and Instagram). We do not use any collected data for automated decision-making or profiling beyond what is described above.
4. Data Sharing
We do not sell, rent, or trade your personal information. Your data may only be shared in the following limited circumstances:
With our internal team members solely for the purpose of fulfilling your enquiry
With our CRM platform which processes enquiry form submissions on our behalf, under strict data processing agreements
With Meta Platforms Inc. through the Meta Pixel, for the advertising purposes described in Section 2 above – governed by Meta's Data Policy
When required by law, court order, or competent government authority under applicable Indian law
5. Data Retention
We retain your voluntarily provided personal information only for as long as necessary to fulfil the purpose for which it was collected. Enquiry data is typically retained for a period of 12 months, after which it is deleted from our systems.
Cookie and Pixel data retention is governed by Meta's own policies. Standard Meta Pixel data is retained by Meta for upto 180 days for retargeting purposes.
6. Your Rights Under the DPDP Act 2023
As a data principal under India's Digital Personal Data Protection Act 2023, you have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete personal data
Request erasure of your personal data from our systems
Withdraw your consent at any time – including opting out of retargeting via Meta Ad Preferences
Nominate another individual to exercise these rights on your behalf
To exercise any of these rights, please contact us directly using the details at the bottom of this page. For data held by Meta, please use Meta's Privacy Centre at facebook.com/privacy/centre.
7. Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
8. WhatsApp Communication
If you initiate contact with us via WhatsApp, please note that WhatApp's own Privacy Policy applies to that communication. We will only use your WhatsApp contact details to respond to your specific enquiry and will not add you to any broadcast lists without your explicit consent.
9. Third-Party Advertising – Meta (Facebook & Instagram)
We run paid advertisements on Facebook and Instagram managed through Meta Ads Manager. If you have seen an ad for The Prince Enterprises on thses platforms, it may have been shown to you based on:
Your location (Pune and surrounding areas)
Your interests and behaviours as determined by Meta's algorithm
Your prior visit to our website (retargeting via the Meta Pixel)
We do not have access to your individual Meta profile or personal account information. To manage your ad experience on Meta platforms, visit facebook.com/adpreferences.
10. Changes to This Privacy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
Have a Question?
We're always happy to clarify anything.
The Prince Enterprises
Store add, Pune, Maharashtra
Store hours: Monday – Saturday. 9:00 AM – 7:00 PM